Shipping
Every rug is shipped fully insured, tracked, and handled with care by the seller. Shipping is calculated at checkout based on the rug’s size and your destination.
- Rugs typically ship within 3-5 business days of a confirmed order.
- You will receive tracking as soon as your rug is on its way.
- We ship throughout the United States; international delivery is available on request.
Returns
We want you to love your rug in your own space. Every purchase is backed by a 30-day return policy.
- Contact us within 30 days of delivery to arrange a return.
- Rugs must be returned in their original condition.
- Once the rug is received and inspected, your refund is issued to the original payment method.
Because each rug is one of a kind, we are always happy to answer questions and share additional photos before you buy.
